The Florida Department of Agriculture and Consumer Services Division oversees motor vehicle repair shops and the estimate and invoice requirements. This checklist is provided for general informational purposes only and is not intended to provide legal advice. Each motor vehicle repair shop should consult with its own legal counsel with respect to its particular circumstances and obligations under the Florida Motor Vehicle Repair Act.
In accordance with the Florida Motor Vehicle Repair Act s. 559.905, F.S. the motor vehicle repair estimate must include at least the following:
(a) The name, address, and telephone number of the motor vehicle repair shop.
(b) The name, address, and telephone number of the customer.
(c) The date and time of the written repair estimate.
(d) The year, make, model, odometer reading, and license tag number of the motor vehicle.
(e) The proposed work completion date.
(f) A general description of the customer’s problem or request for repair work or service relating to the motor vehicle.
(g) A statement as to whether the customer is being charged according to a flat rate or an hourly rate, or both.
(h) The estimated cost of repair which shall include any charge for shop supplies or for hazardous or other waste removal and, if a charge is
included, the estimate shall include the following statement: “This charge represents costs and profits to the motor vehicle repair facility for
miscellaneous shop supplies or waste disposal.” If a charge is mandated by state or federal law, the estimate shall contain a statement
identifying the law and the specific amount charged under the law.
(i) The charge for making a repair price estimate or, if the charge cannot be predetermined, the basis on which the charge will be calculated.
(j) The customer’s intended method of payment.
(k) The name and telephone number of another person who may authorize repair work, if the customer desires to designate such person.
(l) A statement indicating what, if anything, is guaranteed in connection with the repair work and the time and mileage period for which the
guarantee is effective.
(m) A statement allowing the customer to indicate whether replaced parts should be saved for inspection or return.
(n) A statement indicating the daily charge for storing the customer’s motor vehicle after the customer has been notified that the repair work
has been completed. However, no storage charges shall accrue or be due and payable for a period of 3 working days from the date of such
notification.
(1) If the cost of repair work will exceed $100, the shop shall present to the customer a written notice conspicuously disclosing, in a separate,
blocked section, only the following statement, in capital letters of at least 12-point type:
PLEASE READ CAREFULLY, CHECK ONE OF THE STATEMENTS BELOW, AND SIGN:
______ I UNDERSTAND THAT, UNDER STATE LAW, I AM ENTITLED TO A WRITTEN ESTIMATE IF MY FINAL BILL WILL EXCEED $100.
______ I REQUEST A WRITTEN ESTIMATE.
______ I DO NOT REQUEST A WRITTEN ESTIMATE AS LONG AS THE REPAIR COSTS DO NOT EXCEED
______ $. THE SHOP MAY NOT EXCEED THIS AMOUNT WITHOUT MY WRITTEN OR ORAL APPROVAL.
______ I DO NOT REQUEST A WRITTEN ESTIMATE.
SIGNED_________________ DATE___________
In accordance with the Repair of Motor Vehicle Act s. 559.91, F.S. the motor vehicle repair invoice shall include the following information:
1. The current date and odometer reading or the motor vehicle.
2. A statement indicating what was done to correct the problem or a description of the service provided.
3. An itemized description of all labor, parts. and merchandise supplied and the costs thereof, Indicating what is supplied to the customer
without cost or at a reduced cost because of a shop or a manufacturer’s warranty.
4. A statement identifying any replacement part as being used, rebuilt, or reconditioned, as the case may be.
5. A statement indicating what, it anything, Is guaranteed in connection with the repair work and the time and mileage period for which the
guarantee is effective.
6. The registration number tram the oerti1’ieate issued by the Department pursuant to this part. New MVR shops that do not possess a
registration number may provide an area designated for the registration number.